The Vuslat Foundation has opened a public website as generouslistening.org. At the Tisch College of Civic Life, we are one of their partners, as you can tell from the description of a conference that we co-organized and held at Tufts last year (a symposium on “Generous Listening in Organizations“); a blog post by my colleague James Fisher about Quaker dialogues in West Africa; and other references on their site.

The Foundation also does much work on their own or with other partners, including remarkable support-groups for women displaced by the earthquakes in Southeast Turkey in 2023.

I come to this partnership as someone who has studied political deliberation–for instance, as a co-editor (with John Gastil) of the Deliberative Democracy Handbook. SInce the late 1900s, public deliberation has been a movement of theorists and practitioners, but it is rooted in much older ideas about politics that have typically emphasized speech, communication, persuasion, and rhetoric–as both virtues and threats.

The Vuslat Foundation has helped me to shift my focus from one side of the exchange to the other–from speaking to listening. Of course, these acts always go together (even when they are metaphors for written speech, signs, or gestures). It is hardly a novel insight that communication requires at least two people. But I have benefitted from thinking more about the listening side.

First, there’s an ethical imperative. Listening well (“generously,” in the language that the Vuslat Foundation has developed) is an important virtue. Using one’s voice well is also virtuous, and sometimes even obligatory, but the need to be a good listener seems especially compelling.

Second, we can think about listening holistically. One aspect is listening to other people in deliberations, but we also listen to ourselves, to animals, waves, or the wind, to human soundscapes, to near-silence, perhaps to the divine, and to those who are long dead. I have found it useful to think of civic listening as just one kind of listening.

Third, I am taken by the “interactionist” theory of Hugo Mercier and Dan Sperber, which has helped me make sense of some of my own data–in forthcoming articles. To summarize their model crudely, imagine two or more people discussing what to do. When individuals speak, they tend to use motivated reasoning: inventing justifications for what they already want to believe, sometimes for bad reasons, such as self-interested bias. But when they listen to other people offer reasons, they are relatively good at assessing whether these points are valid, and they may change their minds. Mercier and Sperber offer an evolutionary explanation that suggests that highly social and verbal primates would develop the ability to make arguments to advance their own interests, but also the ability to assess others’ arguments in order to make good collective judgments.

Mercier and Sperber never suggest that listening always goes well. We can certainly listen selectively and exhibit bad motives when we select whom and what to listen to. But their theory suggests that we can improve individual skills and conditions for listening–perhaps more easily than we can improve speaking.

Finally, listening has spiritual (or at least psychotherapeutic) benefits that have been recognized and developed in many traditions. Although we can also gain spiritually from communicating well, the listening side is especially relevant to meditative practices of all kinds.

See also: how intuitions relate to reasons: a social approach; an agenda for R&D for democracy; “you should be the pupil of everyone all the time”; ‘every thing that lives is holy’: Blake’s radical relativism; “The Listeners“; “Midlife“.