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the Right Question

I’ve written before about our friends at The Right Question Institute, authors of the book Make Just One Change. I can testify–from having gone through their training myself–that it is not just disadvantaged and marginalized people who don’t know how to ask questions that elicit what decisions are being made, by whom. If you can’t find that out, in many situations, you are powerless. But you can learn it in a matter of an hour or so if you experience The Right Question model, as I did. Leon Neyfakh describes the process in an excellent and prominent Sunday Boston Globe piece, entitled “Are we Asking the Right Questions?” Here is a flavor, but read the whole thing:

Figuring out what makes a good question—or rather, what kind of question will get us the information we want—isn’t such a simple thing, even for grownups. It requires stopping to think about what we’re trying to find out, what the person we’re talking to might know, and what words we should use to coax them into helping us. Donald Rumsfeld infamously said in 2002, in reference to the Iraq war, that there were “known unknowns” as well as “unknown unknowns,” or “things we do not know we don’t know.” The statement was mocked at the time, but in fact it reflects the difficult abstract reasoning we all engage in when we’re trying to fill gaps in our knowledge. Being good at asking questions is the art of identifying those gaps, sorting them, and figuring out how to fill them. Considered that way, it is a strange skill: “the ability to organize your thinking around something you know nothing about,” said [Dan] Rothstein.

China teaches the value of political pluralism

When today’s middle-aged Chinese citizens were young, the People’s Republic was a gigantic experiment in egalitarianism, anti-capitalism, anti-consumerism, and opposition to Western imperialism. One of its core values was unending “people’s war”: a “revolutionary struggle of the vast majority of people against the exploiting classes and their state structures.” Today, the same Communist Party still rules. There was never a specific economic crisis or meltdown, and China was never seriously threatened from overseas.  The Party’s leadership cadres have turned over with relatively little violence or stress. Yet the children of the heads of the still-ruling Party are now “princelings”:

Jiang Mianheng, the 61-year-old son of Jiang Zemin, the former Communist Party leader and the most powerful political kingmaker of China’s last two decades [has undertaken] ventures with Microsoft and Nokia and [oversees] a clutch of state-backed investment vehicles that have major interests in telecommunications, semiconductors and construction projects. …

Wen Yunsong, the son of Prime Minister Wen Jiabao, heads a state-owned company that boasts that it will soon be Asia’s largest satellite communications operator.

President Hu Jintao’s son, Hu Haifeng, once managed a state-controlled firm that held a monopoly on security scanners used in China’s airports, shipping ports and subway stations.

And in 2006, Feng Shaodong, the son-in-law of Wu Bangguo, the party’s second-ranking official, helped Merrill Lynch win a deal to arrange the $22 billion public listing of the giant state-run bank I.C.B.C., in what became the world’s largest initial public stock offering.

This is a powerful reminder that ideologies, laws, explicit principles, and cultural norms mean only so much. If one party rules and no one can challenge its political control, it is bound to turn into a kleptocracy. Even cynics might be taken aback by the speed and scale of this particular transformation, but the pattern is general. That’s why, even if your political opponents really outrage you, you should be glad they exist.

Frontiers of Democracy II

July 19 (5pm)-July 21 (1 pm), at the Tufts University School of Medicine, 145 Harrison Ave., Boston MA
Register here  (Space is limited)

Both in the US and around the world we find ourselves in a dramatic period of civic awakening. We know this work and ideas under different names: public engagement, deliberative and participatory democracy, collaborative governance, educating for democracy and civic learning, public work, building social capital, and strengthening democracy. We promote it using diverse means; we think about it in diverse ways.

With a civic awakening all around us, in US, in the Arab world, in Russia and Burma, in India, Greece, Spain and Hungary, in many countries in Africa and Latin America, it is a good time to rethink what we have been doing and to formulate how it fits into and contributes to this larger effort. At this year’s Frontiers of Democracy II conference, we will consider a wide picture of work and ideas that support and promote civic vitality.

Frontiers II begins on Thursday, July 19 at 5 pm and ends at 1 pm on Saturday, July 21, 2012. This year, Frontiers will revolve around a diverse set of rehearsed 10-minute talks on aspects of civic studies and democratic renewal, each followed by small-group discussions. Confirmed speakers so far include:

  • Luz Santana, The Right Question Project
  • Martha McCoy, Everyday Democracy
  • Archon Fung, Harvard/Participedia
  • Eric Gordon, Engagement Game Lab
  • Amii Omara Otunnu, UNESCO Human Rights Chair, University of Connecticut
  • Peter Kiang, UMass-Boston
  • Kristen Cambell, National Conference on Citizenship
  • Lewis A. Friedland, University of Wisconsin

Participants will have ample opportunity to share ideas, strategies, and techniques with fellow practitioners and scholars.

Frontiers is brought to you by the Jonathan M. Tisch College of Citizenship and Public Service at Tufts University, The Deliberative Democracy Consortium, and The Democracy Imperative. It is a public conference that follows the Institute of Civic Studies, a small seminar that is now closed for 2012. It is the fourth in a series of annual conferences, the second to be entitled “Frontiers of Democracy.”

A separate pre-conference learning exchange on July 19 is entitled “Pedagogies of the Street–in the Classroom.”

organizing is renewable energy

I teach a four-class module on why people move in and out of urban neighborhoods. This as an opportunity to think about social change: good and bad, accidental and deliberate.

First, we consider uncoordinated movement: what happens when individuals or families move to satisfy their own preferences. People should be free to move. But we consider how segregation, blight, and harmful gentrification can result from private choices.

Then we add social capital to the equation, noting that if people have habits and norms of cooperation and mutual support, their individual choices will change—although not necessarily for the better. (Readings from Robert Putnam.)

Next we add rules and organizational structures, using Gerald Gamm’s argument that Catholics and Jews have responded differently to demographic changes in their neighborhoods because Catholic churches and synagogues have different governing structures. (Reading from G.H. Gamm, Exodus: Why the Jews Left Boston and the Catholics Stayed)

Finally, we study a deliberate organizing campaign against urban blight and abandonment, Boston’s Dudley Street Neighborhood Initiative (DSNI), as described persuasively (although not independently) by Peter Medoff and Holly Sklar, in Streets of Hope: The Fall and Rise of an Urban Neighborhood.

Medoff and Sklar tell the story of a characteristic, broad-based organizing effort. It begins in the 1980s in a truly blighted Boston neighborhood, where average incomes are on par with the Mississippi Delta. Many lots are completely abandoned; visible organizations are missing; city services are poor. The story ends with a powerful community organization that is able to construct housing and influence city policy.

The effort requires outside support. It begins with two university-based studies, one by professors and students at MIT and another by students at Roxbury Community College, who provide data and analysis. The next important step is a large foundation grant. These interventions are essential but also problematic. A university or foundation could set bad priorities, misunderstand the realities of the situation, or simply alienate locals. In fact, the relationships are complicated and full of tension, but they are resolved thanks to crucial decisions. At one pivotal early meeting, a row of foundation executives and local NGO leaders sit (like the disciples at the Last Supper) at a table on the dais of a Catholic church, facing an increasingly restive nave full of ordinary residents. “Who the hell are you people and what do you want?” someone shouts. The atmosphere improves when one of the foundation’s leaders, also a corporate lawyer, steps down from the table and tells his personal life story.

The organization develops formal democratic structures, with rules of membership and voting. It does not adopt a rule of one person, one vote, because various stakeholders (such as the foundations and the city) need to be represented. They are “stakeholders.” But the DSNI drops its early plan of being an “organization of organizations” to make room for unaffiliated residents on the board.

The organizers and funders try to avoid developing and pushing their own agenda. Instead, they listen to a broad range of residents, often shouting through locked doors to begin their conversations.

They discover latent civic assets. An early report by the city had claimed that residents didn’t care enough to participate in community meetings. “Apathy” was the word the city used. But, as one DSNI organizer found, residents “not only cared, but they had already been doing things about [local problems]. In some cases, I came across veteran activists.”

Once DSNI chooses an issue that resonates with many people’s concerns, the members address it through a combination of discussion, direct public work, and relationship-building. Those are the three key concepts in my forthcoming Oxford University Press book, We are the Ones We are Waiting For: Philosophy and Practice of Civic Renewal.

The first issue they choose is illegal dumping of trash and stolen cars in their neighborhood. They exhaustively discuss the dimensions and causes of this problem. They organize a day of direct service when residents volunteer to clean up trash. And they persuade the city to adopt new policies.

From the beginning, the issue of “dumping” has symbolic dimensions. For example,

Even as they contributed to cleaning up the lots, some employees of the city Public Works Department dumped some trash of their own in the form of racist stereotypes. After handing out 100 rakes and shovels to local residents, one of the city employees snidely remarked, ‘We won’t be seeing those tools again.’ They weren’t even planning to return at the end of the day to pick them up.

The residents respond by making sure to return 97 of the rakes and shovels, apologizing for a 98th that was broken.

Relationships are important, at several levels. One of the initial barriers is the lack of mutual knowledge. One resident asks, “How can we nominate people to represent us when we don’t know them?” DSNI spends a lot of time developing relationships through the classic means of one-on-one interviews and public meetings.

The DSNI creates power just by existing. A competitive mayoral primary is pitting Raymond Flynn (white, Catholic) against Mel King, a Black activist (whom I had the pleasure of meeting when I was a college student). Flynn shows up uninvited at a DSNI public meeting, because there are votes to be had. The DSNI also gets a completely unsolicited city grant for the same reason. The organization decides that it is not afraid to confront power but also not afraid to cooperate even with agencies and politicians who are partly opposed to its agenda.

Medoff and Sklar say, “Organizing is the renewable energy that powers DSNI.” They are right, but it is important to acknowledge other factors. DSNI would have received less support from City Hall (or perhaps none at all) if it had not been for Mel King’s insurgent political campaign, which used traditional channels. Dudley Street would not have thrived economically if it had not been for very strong growth throughout the Boston metro area since 1980. So formal politics and macroeconomics matter—but organizing can help steer these forces in beneficial directions.